Or if you prefer: COVID-19 – An Opportunity for Marketers to Shine What if marketers started a revolution and made it our mission to prove that all the economists are wrong? What if we said no to the financial market hysteria and instead stepped up and demonstrated that this is…

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Recently the Sydney Morning Herald featured a headline, “COVID-19: This too shall pass … like a kidney stone”. Whilst true, in the meantime, people will in the short term tend to overreact, fanned by the media’s innate predisposition to sensationalise. The result will be that many will be initially paralysed followed by inevitable panic. This situation is not conducive to appropriate rational behaviour or appropriate solutions that could minimise the impact on our economy.

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If managers insist on living in the world of strategy, plans and standard operational procedures choosing to ignore the reality of day to day activity, then the daily output will become a minefield of aberrations (noise) and impede business strategies from becoming realised.

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